Complete Player Training Kit

At Complete Player, we want you to be completely satisfied with your training kit purchase. If you are not happy with your item, please review our returns policy below.

 

1. Eligibility for Returns

You may return your Complete Player Training Kit if:

• The item is unworn, unused, and in its original packaging (with tags attached).

• The return is initiated within 14 days of receiving the item.

• The item is faulty, damaged, or incorrectly supplied by Complete Player.

2. Non-Returnable Items

We cannot accept returns if:

• The item has been worn, washed, or altered in any way.

• The return request is made after 14 days from the date of receipt.

• The item was purchased as part of a custom order (e.g., personalized kits with player names/numbers).

• The item has been damaged due to misuse or improper care.

3. How to Initiate a Return

To request a return, please follow these steps:

1. Email us at [Insert Email] with:

• Your full name and order number

• A brief reason for the return

• Photos (if the item is faulty or damaged)

2. Our team will review your request and respond within 2 business days with the next steps.

3. If your return is approved, you will need to send the item back to our return address at your own cost (unless the item is faulty or incorrectly supplied).

4. Exchanges

• If you need a different size, we offer exchanges, subject to stock availability.

• If the required size is unavailable, we will issue a store credit or refund as per our policy.

5. Refunds

• Refunds will be processed within 5-7 business days after the returned item is received and inspected.

• Refunds will be issued to the original payment method.

• Shipping costs are non-refundable unless the return is due to a fault or error on our part.

6. Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us within 7 days of receiving your order. We will arrange a replacement or a full refund, including return shipping costs.

For any further questions, feel free to contact our team at [Insert Contact Details].

Thank you for choosing Complete Player!